Measuring Dialogic Change: How to Measure Your Success

In this episode, we discuss how to measure success when leveraging dialogic-based methods, tools, and techniques to realize transformative change Traditional change-based performance measures are inadequate when trying to solve a complex adaptive challenge where leveraging dialogic-based methods, tools, and techniques are the ONLY way to succeed when leading such efforts. Unfortunately, many OD practitioners and change agents still measure using traditional methods which set up ALL dialogic-based work for failure. We know this to be true, as leadership often makes the wrong decisions (based on irrelevant indicators) that result in projects prematurely getting shut down, having their funding cut, and staff being reallocated to other change efforts.

It does not have to be this way. There are “non-traditional” performance indicators that we can use to demonstrate real change is occurring when leveraging a dialogic-based approach/method to realizing transformative change.

What You’ll Learn

In this episode, you’ll learn:

• Why we must measure differently when leveraging the dialogic method

• How to measure in a dialogic-based way utilizing the ‘TILES Framework’

• What it means to measure change ‘indirectly’ by defining and monitoring our “intended direction of travel”

Chapters

• 0:00 – Introduction to Measuring Dialogic Change

• 1:30 – Measuring Dialogic Change/TILES Framework Overview

• 4:00 – Dialogic-Based Measures of Trust

• 7:15 – Dialogic-Based Measures of Impact

• 8:46 – Dialogic-Based Measures of Learning

• 11:45 – Dialogic-Based Measures of Engagement

• 13:45 – Dialogic-Based Measures of Spread

• 15:26 – Final Words

Hope you enjoy!

-Randall Scott

Related Reading

• 5 Key Strategies for Managing Dialogic-Based Projects

• Dialogic Leadership: What It Is and Why It Matters Today

• Integrating Dialogic OD with Diagnostic OD

See how these ideas come together in practice. Explore the Complexity Leadership Model, our hybrid of diagnostic and dialogic OD.

Watch the Video

Watch the full video on YouTube: Measuring Dialogic Change: How to Measure Success When Leveraging Dialogic-Based Methods

Subscribe to Echoes From the Edges for more: Echoes From the Edges on YouTube